NextGen America

Privacy Policy

Effective Date: June 10, 2026

NextGen Climate Action (dba NextGen America) (“NextGen,” “we,” “us,” or “our”) are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our websites, digital tools, programs, events, voter education activities, civic engagement campaigns, communications, AI-assisted tools, forms, surveys, text messaging programs, partner integrations, and other services that link to or reference this Privacy Policy.

By accessing or using our services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

Scope and Applicability

This Privacy Policy applies to information collected online or offline by NextGen through our websites, tools, programs, forms, communications, events, and other services.

In this Privacy Policy, “you” means any individual who visits our websites, uses our tools, communicates with us, participates in our programs, attends events, signs up for updates, completes forms or surveys, receives text messages, or otherwise interacts with us.

This Privacy Policy applies only to NextGen and the services, websites, and tools that link to or reference it. Third-party websites, applications, and platforms operate under their own terms and privacy policies.

Information We Collect

We may collect information in several ways: directly from you, automatically through your use of our services, from partner organizations and service providers, and from public or other third-party sources where permitted.

Information You Provide Directly

To the extent permitted under applicable law, we may collect information you choose to provide, including:

  • name, email address, mailing address, phone number, and other contact information;
  • demographic, geographic, voting-location, or voting eligibility-related information you choose to provide;
  • information submitted through registrations, forms, surveys, petitions, event sign-ups, volunteer activities, chat tools, feedback tools, or other interactive features;
  • messages, prompts, responses, comments, testimonials, survey answers, and other user-generated content; and
  • any other information you choose to send to us.

Some voter-registration tools or services may request contact information, such as your name, address, telephone number, or email address (“Contact Data”). Where specifically requested for the applicable tool, form, or service, we may also collect state driver’s license numbers, state-issued identification numbers, or Social Security numbers (“Sensitive Data”).

Please do not submit Social Security numbers, driver’s license numbers, full dates of birth, financial account information, government identification numbers, or other highly sensitive information unless we specifically request it through a particular tool, form, or program and provide an appropriate collection notice.

Information Collected Automatically

When you use our websites or digital tools, we may automatically collect certain information, including:

  • Internet Protocol (IP) address;
  • device identifiers;
  • browser type;
  • operating system;
  • referring pages or links;
  • dates and times of access;
  • page views, clickstream data, and interactions with our services;
  • cookies, pixels, tags, and similar technologies; and
  • log and diagnostic information.

Information from Third Parties and Public Sources

Where permitted, we may receive, use, and publish information from partner organizations, service providers, analytics providers, public records, voter-registration records, voter-file data, voter-participation records, social platforms, and other third-party sources. Our use and disclosure of data from third parties and public sources is not subject to any restrictions under this Privacy Policy, and we may, in our sole discretion, use and disclose such information for any purpose, without limitation, as allowed by law.

Derived, Aggregate, and De-Identified Information

We may also aggregate or de-identify information we collect from you so that it is no longer linked to you or your computer or device, or we may collect information that is already in de-identified form. Our use and disclosure of aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may, in our sole discretion, use and disclose such information for any purpose, without limitation.

How We Use Information

We may use information we collect to:

  • provide, operate, maintain, and improve our websites, tools, programs, and services;
  • respond to your requests, questions, and inquiries;
  • send you updates, newsletters, alerts, invitations, and other communications;
  • manage registrations, volunteer opportunities, events, campaigns, and outreach activities;
  • conduct research, analytics, quality assurance, and program evaluation;
  • understand how users engage with our programs and which resources are most useful;
  • personalize user experience and remember preferences;
  • protect the security and integrity of our systems and services;
  • detect, investigate, prevent, or respond to suspected misuse, fraud, harassment, voter suppression, voter intimidation, impersonation, unauthorized alteration of content, misinformation, or other harmful or unlawful activity;
  • create aggregate, de-identified, or anonymized reports, insights, and materials;
  • comply with legal obligations and enforce our terms, notices, and agreements; and
  • carry out any other purpose disclosed at the time of collection or otherwise permitted by law.

Where permitted by applicable law, applicable data-source restrictions, and our agreements, we may compare information you provide or that we collect through our programs with voter-registration records, voter-file data, voter-participation records, public records, or other data sources to evaluate program effectiveness, understand whether our programs help people register, obtain voting information, participate in elections, or engage in civic activity, and improve future programs.

We do not use personal information for commercial resale.

How We Disclose Information

We do not sell personal information.

We may disclose any information as described in this Privacy Policy (including information not directly governed by this Privacy Policy such as aggregated and de-identified information), including to:

  • service providers, vendors, contractors, consultants, civic technology providers, and voter-registration technology partners, including Rock the Vote where applicable, that help us operate, host, secure, analyze, support, or improve our services;
  • affiliated NextGen entities;
  • partner organizations, where permitted by law and consistent with your choices, so they may contact you about civic engagement, voting, organizing, advocacy, activities, news, or fundraising campaigns;
  • platforms or partners through which a NextGen tool or program is made available;
  • legal, regulatory, governmental, or law-enforcement authorities where required or appropriate;
  • other parties to protect rights, safety, security, or property; and
  • other recipients where you direct us to disclose information or consent to disclosure.

Rock the Vote and Voter-Registration Technology Partners

Some NextGen programs, tools, forms, or voter-registration services may be provided through, integrated with, or supported by Rock the Vote, Inc. (“RTV”) or similar voter-registration technology partners. If you use an RTV-supported tool, form, or service, we may share User Data with RTV in connection with providing that tool or service.

For RTV-supported tools, “Contact Data” means contact information of users of the RTV tools, including but not limited to names, addresses, telephone numbers, and/or email addresses. “Sensitive Data” means state drivers’ license numbers, state-issued identification numbers of any kind, and/or Social Security numbers of users. “User Data” means (a) Contact Data and (b) Sensitive Data, collectively.

We may collect Contact Data directly from you when you complete forms, use tools, request information, sign up for programs, seek voter-registration-related services, communicate with us, or otherwise interact with an RTV-supported tool or related program. We may use Contact Data to provide the requested tool or service, communicate with you, support voter-registration-related activities, evaluate and improve our programs, conduct analytics, compare information with voter-registration or voter-participation records where permitted, and carry out the other purposes described in this Privacy Policy.

We may disclose Contact Data to RTV and to the other categories of recipients described in this Privacy Policy. Where specifically requested through the applicable RTV-supported tool or form, we may also disclose Sensitive Data to RTV and to service providers or other recipients as needed to provide, support, process, secure, or maintain the applicable tool or service, comply with legal or contractual obligations, or as otherwise disclosed at the time of collection.

NextGen’s collection, use, and disclosure of Contact Data is independent of RTV’s collection, use, and disclosure of such Contact Data. RTV may process information it receives under its own privacy policy, terms, contractual obligations, and applicable law.
Text messaging originator opt-in data and consent will not be shared with third parties.

AI-Assisted Tools and Service Providers

Some NextGen tools or programs may use AI-assisted technology, chat interfaces, automation, analytics tools, hosting providers, communications vendors, or other service providers. Information you submit to those tools may be transmitted to and processed by our service providers on our behalf to operate, secure, support, evaluate, and improve the relevant program or service.

Some tools may rely on third-party AI providers. For example, VOTE-E is built using the Anthropic Claude API, and user inputs are processed by Anthropic’s servers.

We do not authorize service providers to use personal information for their own independent purposes except as permitted by our agreements with them or applicable law.

User Content, Feedback, and De-Identified Excerpts

If you submit messages, comments, survey responses, feedback, testimonials, chat prompts, chat responses, or other content to us, we may use that content to operate, evaluate, improve, report on, and communicate about our programs.

We may use, reproduce, edit, excerpt, aggregate, de-identify, anonymize, and publish portions of user content for nonprofit program evaluation, reporting, research, communications, fundraising, public education, and similar mission-related purposes.

We will not intentionally publish your name, contact information, precise address, full date of birth, government identification numbers, or other direct identifiers in connection with a quoted excerpt without your permission.

We use reasonable review measures designed to reduce the likelihood that published excerpts identify a person, including removing or generalizing direct identifiers and highly specific contextual details. De-identification and anonymization reduce identification risk but cannot eliminate all risk, particularly if content includes unique, sensitive, or highly specific facts.

If you believe a published excerpt identifies you or another person, you may contact us using the information below. We may review the request and, where appropriate, remove, redact, modify, or de-index the excerpt.

Cookies and Similar Technologies

We may use cookies, pixels, tags, SDKs, and similar technologies to:

  • remember your preferences;
  • keep track of usage and traffic patterns;
  • measure engagement and performance;
  • improve site functionality and user experience; and
  • support analytics, security, and communications.

You may be able to manage cookies through your browser or device settings, but doing so may disable or limit certain features.

Partner Platforms and Embedded Tools

We may make certain tools, forms, programs, or interactive features available through third-party websites, applications, social platforms, or other partner platforms.

When you interact with a NextGen tool or program through a partner platform, we may collect and use information as described in this Privacy Policy. The partner platform may separately collect information under its own privacy policy and terms.

Legal Compliance and Protection

We may disclose information where we believe doing so is necessary or appropriate to:

  • omply with applicable law, regulation, court order, subpoena, or other legal process;
  • respond to government or regulatory inquiries;
  • enforce our rights, agreements, policies, or terms;
  • protect the rights, property, safety, security, or operations of NextGen, our users, or others; or
  • investigate or prevent fraud, abuse, security incidents, misinformation, or other unlawful or harmful activity.

Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating programs and services, communicating with you, evaluating program effectiveness, maintaining records, complying with legal obligations, resolving disputes, enforcing agreements, protecting security, and preventing misuse.

Retention periods may vary depending on the type of information, the context in which it was collected, legal requirements, operational needs, and data-source restrictions. Aggregate, de-identified, or anonymized information may be retained for longer periods.

Your Choices

You may opt out of promotional emails by using the unsubscribe link in those messages. Our email database is continually updated, but you may continue to receive email communications for up to ten business days after we receive your unsubscribe request.

You may also contact us to update or correct certain contact information.

If you no longer wish to receive text messages from us, follow the STOP instructions in the applicable message program.

Minors

We do not knowingly collect personal information from children under 13. Our website is intended for use by persons 18 years old or older and that children under 13 are not permitted to use our website.

Our programs and services are not directed to children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Some programs may be relevant to young people who are eligible or soon to be eligible to register, pre-register, vote, volunteer, or participate in civic engagement activities. Those users should use our services only in accordance with applicable law and platform requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Any transmission of information to us is at your own risk.

Third-Party Links

Our services may contain links to third-party websites or services. When you visit a third-party site, you are subject to that third party’s privacy policy and terms, not ours. We encourage you to review the privacy policies of any third-party service provider from whom you request services.

Specific Program Terms

Some programs, tools, events, or services may have additional terms, notices, consent language, or disclosures. Those additional terms apply to the specific program, tool, event, or service where they are presented. If there is a conflict between this Privacy Policy and a specific program notice, the more specific notice will apply to that program to the extent of the conflict.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version here and update the Effective Date above. Your continued use of our services after an update becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

Contact Us

Questions regarding this Privacy Policy should be directed to contact@nextgenamerica.org or 628-208-0650.

Mobile SMS Terms and Conditions

There is no fee from NextGen to receive text messages, but message and data rates may apply. Consent is not a condition of any purchase.

Data obtained from you in connection with an SMS program may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages. We may use this information to contact you and provide the services you request.

Alerts sent via SMS may not be delivered if your mobile phone is not in range of a transmission site or if sufficient network capacity is unavailable at a particular time. Wireless carriers do not guarantee message delivery and are not liable for delayed or undelivered messages.

By subscribing to NextGen alerts, you consent to receive automated text messages from NextGen. Recurring messages may be sent, and message and data rates may apply.

Text messaging originator opt-in data and consent will not be shared with any third parties.

If you have any questions, text HELP to 25998 or contact us at contact@nextgenamerica.org. To stop receiving messages, text STOP to 25998.